Register with Petlog

To register with Petlog, your pet must first be implanted with a microchip that is associated with the Petlog Lost & Found service. You will need to Find a Vet that is supplied with microchips that are part of the Petlog database.

Click here to find out about microchipping in How Petlog Works

Click here to Find a Petlog Vet

Once you have had your pet microchipped with a microchip that is part of the Petlog service, we shall send a confirmation letter to you to confirm your details have been registered on our microchip database.

Husky1Register for an account with the Petlog website

You will then need to register with the Petlog website and choose yourself a password and username.  Once you have registered you will have the option of Adding a Petlog record. You will need both the microchip number and Petlog ID number to add a record to your account.

What's a Petlog ID number?

The Petlog ID number is generated when a record is registered on the Petlog database - this is unique and will change whenever there is a Change of Ownership on a record.

This will be displayed in the confirmation email and the confirmation letter that goes out to the customer.

You must ensure that the details held with the Petlog database are identical to the details you register for the website, as if they differ you will be unable to add your pet's to your acccount. NB: If you are changing address - change the address of your pet over the phone first, or register your online account in your 'old' address.

You can check your details held on the Petlog database here

Your pet must be on the Petlog Premium service for you to view or amend your details online, so either Upgrade to Petlog Premium over the phone, or you can do it on this site at the same time as adding the record to your homepage.
Once you have added the record, you then have control over your details - you can amend the details, add second carers or temporary address, mark as missing and other services; all of which are available from the links on your homepage.
Follow our step by step guide to getting started on the website if you are having any difficulties.

Your pet must be on the Petlog Premium service for you to amend your details online, so either Upgrade to Petlog Premium over the phone, or you can do it on this site at the same time as adding the record to your homepage.

Once you have added the record, you then have control over your details - you can amend the details, add a second carer or a temporary address, mark as missing and other services; all of which are available from the links on your homepage.

Visit the  Pet Owners - Guide to the Petlog Website to help you get started if you are having any difficulties.