Current Fees

Why am I being charged?

In order to maintain our services for you and your pet, a nominal fee is applicable for certain changes and additional services.

Transfer of Keepership

What is Petlog Premium?

Change of Address

Please note, changes to your pet’s details can be made free of charge through your online account. You can also update your email address, mobile and daytime telephone number, as it is important that Petlog is able to communicate with you regarding any changes to our services.

Petlog Premium

An upgrade to Petlog Premium is non-transferable in the event that the pet’s registered keepership changes hands.

Visit our Help Centre for more information on why we charge for certain changes.