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Contact Us

If your microchipped pet is stolen or you have found a stray pet please call us immediately on 0844 4633 999

Please Note

For security you will need to have microchip records that match your online account details before you can make any amendments to records. Whenever possible, please quote the microchip number to us.

Opening Hours

The Customer Care line is open 24/7 365 days a year and based in the UK. That means it's always easy to contact us.

General Enquiries/IT support lines are open Monday to Friday 9.00 - 17.00 (excludes Bank Holidays).


0844 4633 999



The Kennel Club
4A Alton House
Gatehouse Way
Bucks HP19 8XU