Pet keeper
Are you a keeper? If you have a question and need to contact us click below.
Contact us
If you are unable to find the answer to your question via our help centre, please contact us on 01296 336579. If your pet is missing call 01296 737600 to notify us as soon as you can. Our phone lines are open 24/7.
Veterinary professional
Are you a veterinary professional? If you have a question and need to contact us click here.
Implanter
Are you an implanter? If you have a question and need to contact us click here.
Welfare organisation
Are you a welfare organisation? If you have a question and need to contact us click here.
Police/local authority
Are you a police officer? If you have a question and need to contact us click here.
Frequently asked questions
Read more frequently asked questions on our help and advice page.
If you are a member of the press and require further information, please email our Press team.