Contact us

If you are unable to find the answer to your question via our help centre, please contact us on 01296 336579. If your pet is missing call 01296 737600 to notify us as soon as you can. Our phone lines are open 24/7.

Pet keeper

Are you a keeper? If you have a question and need to contact us click below.

I am a keeper

Veterinary professional

Are you a veterinary professional? If you have a question and need to contact us click here.

I am a vet

Implanter

Are you an implanter? If you have a question and need to contact us click here.

I am an implanter

Welfare organisation

Are you a welfare organisation? If you have a question and need to contact us click here.

I am a welfare organisation

Police/local authority

Are you a police officer? If you have a question and need to contact us click here.

I am a police officer
Guinea pig

Frequently asked questions

Read more frequently asked questions on our help and advice page.

Help and advice
If you are a member of the press and require further information, please email our Press team.