Recording of an unregistered microchip
You can record an unregistered microchip on our database. Before getting in touch, please check that the microchip is not already recorded with another database by using our Find out where your pet is registered | Petlog tool. If your pet is shown as registered with another database, please contact that database directly for support.
If the microchip is not registered, please call us on 01296 336579 and we will help you join our Petlog Reunite package. To help us support you as quickly as possible, please have your microchip number and your pet’s details to hand.
Petlog Reunite
The best possible support if the worst happens.
Losing a pet is distressing and overwhelming. With so many ways to search - online, offline, and on social media - it can be hard to know where to start. Petlog Reunite takes that pressure off you.
With our Petlog Reunite plan at £39 per year, you get all the benefits of Secure, plus enhanced lost and found features. Once you report your pet missing, we will:
- Create a missing pet poster for you to print and share locally
- Create social media alerts for you to share on local Facebook missing pet groups and we’ll post via Petlog’s own Facebook page
- Notify professional contacts within a 20-mile radius, including vets, wardens, animal welfare organisations, and the police
- Instantly notify you if your pet’s microchip is scanned and searched - telling you exactly where it happened
Peace of mind, backed by action! Petlog isn’t just a database - it’s active support, specialist help, and reassurance when you need it most.
Further information
The online service is currently unavailable. For assistance, please contact Petlog on 01296 336579. We apologise for any inconvenience